Ideally, your business software solution allows you to enter each piece of information once, and then share it across all departments. Here’s an example of one way systems can integrate.
- You enter a sales order, and the production system immediately sees the demand for the new products ordered.
- After production, the shipping system sees the finished goods and the open sales order, finds the customer’s shipping instructions, packages the items, and ships them.
- As soon as the order is shipped, the system creates an invoice.
Information is entered once, and everyone that needs the information sees it.
Integrated systems are like a bridge: information enters at one end and moves smoothly to the other end.
Unfortunately, this is a more realistic scenario in many businesses.
- Joe buys a great prospect tracking system.
- Mary invests in a fantastic order entry system.
- George chooses the best production software on the market.
- Susan bought her packing and shipping system from the company that manufacturers her scale.
- Frank in accounting selects the same general ledger and invoicing system he used in his old job.
Mary’s department has to rekey the same prospect information Joe’s department already entered when a prospect places the first order.
- George’s department has to enter the same orders as Mary’s department so items can be managed in the production system.
- Susan’s department has to enter all the customers, orders, and products so the shipping system can create packing labels and handle shipping.
- Accounting has to rekey orders, customers, and all other information required to generate invoices.
You have five great systems that optimize the process internal to a department while creating information silos that don’t share across departmental boundaries.
It’s great if you consider system integration before buying software, but what if you’re like the company in our example and the disconnected software packages are already in place?
Software Integration Services may Solve Your Problem
Some of the software integration alternatives that may eliminate your information silos include:
- Reports that consolidate information from multiple sources.
- Batch transfers of information from one system to another to eliminate duplicate data entry.
- Real time replication of information from a source system to other systems that need the data.
- Modification of systems to look for data outside the boundaries of the application.
The best solution will be unique for you, customized to work with your company’s software and achieve your business goals.
It’s best to choose software that shares information across departments and optimizes your company’s overall business process, but if that didn’t happen, consider software integration services that might allow your information silos to start communicating.
DragonPoint has helped many clients eliminate information silos by automating data transfer among applications. Some of the data integration processes we have implemented include:
• Web services
• DTS (Data Transformation Services)
• SSIS (SQL Server Integration Services)
• COM (Component Object Model Technologies)
• OLE Automation
• SQL triggers
Call today to find out whether you can enjoy the benefits of software integration services – 877-542-0657.