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When to Buy vs. When to Build: Custom Software

Choosing the right type of software and custom applications for your company is a difficult decision, there are a variety of options out there for you to choose from, but which is the right one?  Is it better to go with an off-the-shelf option that offers some of the component that you need for your business? Or, is it best to partner with a custom software development company and list out all of your business requirements and have them create a custom solution that meets all of your needs.

An off-the-shelf option may seem easier, you buy it, add it to your business system and with a little bit of training you are then on your way to a streamlined business. However, the downfall of a non-custom solution is the fact that it won’t meet all of your needs. Your business is unique and your needs are unique. So, the cookie-cutter approach won’t work for a few reasons:

  • It may be difficult to complete custom processes or one-off processes that are essential for your business.
  • If you need to make a small change to the software, it may not be as simple as changing a few things. It may require you to hire a professional or expert that adds time and money to the overall cost of the software.
  • Your team may get discouraged from all of the inefficiencies or problems and begin to ignore the problems they have encountered.

What problems could my business encounter?

  • System navigation & inefficient user experience
  • Inaccurate information
  • Cluttered icons

So how can you help your employees get the most out of the software and avoid any potential issues? A customized software solution may be what you need to combat any current or future problems or missing pieces.  How do you know that a customized solution is right for you? When your business can gain a competitive advantage over your competitors by having specific software built solely for your business.

Learn more about how a customized software solution can benefit your business and how the professionals at DragonPoint Software can meet your business needs.